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CRM

CRM (Client / Customer Relationship Management) is a set of tools that will make your company more efficient and productive and your customers satisfied. CRM is a central place where stores all the important data on clients. Integrates with other applications (AD, Exchange, Contact Center, Core Applications, Help Desk …) is necessary for business management and relationships with a number of clients.

As a Web-based application, CMR module supports all essential businesses: sales, marketing, customer support …

In addition to the implementation on the customer premises, we offer CRM as a Cloud service which speeds up the process of implementation and significantly reduce Capex. Due this customers have more time to pursue his main activity.

This efficient set of tools is designed for companies that want to provide a high level of service and support to its customers and provide effective tools for sales marketing team.

B2 Link Telekomunikacioni inženjering d.o.o.

Tax code/VAT: 402978800004
Identification number: 11049354
Bank account: 5620998075331004 NLB Bank Banja Luka

SOLUTIONS

IP TELEPHONY

CONTACT CENTERS

LAN/WAN/VPN/MPLS NETWORK

DATA CENTRES

CRM

BILLING

SECURITY

Video Communications – CONFERENCE

IP VIDEO SURVEILLANCE

Services

DESIGNING

LAN/WAN/VPN/MPLS NETWORK

CLOUD SERVICES

MONITORING - TICKETING

WIRELESS NETWORKS

MAINTENANCE – AUDIT – TECHNICAL SUPPORT

INFO

B2 Link telekomunikacioni inženjering

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T: +387 51 491 141
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E: office@b2-link.com

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